Cookies Policy

1. General

‍‍1.This policy describes how Trustana Singapore Pte. Ltd. (“Trustana” “we” or “us”)uses cookies, and other tracking technologies when you our websites including trustana.com and wholesale.trustana.com (collectively, our “Websites”), and services.We respect your privacy and we are committed to ensuring that you are adequately informed on how you can manage your cookies.

2. What are Cookies? 

Cookies are small data files. When you visit a website, the website sends the cookie toyour computer. Your computer stores it in a file located inside your web browser. 

Cookies do not transfer viruses or malware to your computer, because the data in a cookie does not change when it travels back and forth, it has no way to affect how your computer runs. Instead, they act more like logs (i.e. they record user activity and remember stateful information), and get updated every time you visit a website. 

We may obtain information about you by accessing cookies sent by our website.Different types of cookies keep track of different activities. For example, session cookies are used only when a person is actively navigating a website.Once you leave the website, the session cookie disappears. For a more detailed list of cookies we use, please see the relevant section below. 

3. How we use Cookies?

We use cookies and other similar technologies to collect personal data for the purposes of:

1.3.1 analyzing trends and our Websites’ performance;

1.3.2 product development;

1.3.3 administering our Websites;

1.3.4 to count users who have visited our Site and collect other types of information including insights about visitors’ browsing habits on our Websites;

1.3.5 gathering demographic information about our user base as a whole;

1.3.6 to learn what parts of our Websites are most popular and what kind of features and functionalities our visitors like to see;

1.3.7 to help us understand the type of marketing content that is most likely to appeal to our visitors and users;

1.3.8 to store your login sessions so that you need not provide login details on each new page;

1.3.9 and to help us with the selection of future product and service lines,Websites design and to remember your preferences.

3.3. In no event shall Trustana be liable for any damages arising out of the use or inability to use the content on our website.

Information collected by these cookies is used only to improve your use of our Websites.These cookies are sometimes placed by third party providers of web traffic and analysis services.

4. What kind of Cookies do we use? 

A list of the cookies and similar technologies used in our Websites are as follows:

4.2. We have no control over the contents of those sites or resources.

4.3. We do not warrant nor represent any matter concerning the accuracy, completeness, or reliability of the use of the materials on any third party website or otherwise relating to such materials or on any sites linked to this site.

5. Personal Data

We will only use your personal information as set out in our privacy policy.

6. General

6.1. Trustana may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on October 5, 2020.

6.2. We do not guarantee that our site will be secure or free from bugs or viruses.

6.3. You are responsible for configuring your information technology, computer programmes, servers, and platform to access our site. You should use your own virus protection software.

6.4. You must not misuse our site by knowingly introducing viruses, trojans, worms, or other material that is malicious or harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

6.5. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

6.6. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

6.7. We reserve the right to withdraw linking permission without notice.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the republic of Singapore, and you irrevocably submit to the exclusive jurisdiction of the courts in Singapore.

Cookie Type
Description
Management Settings
Strictly necessary
Such cookies are essential for the running of our website. Without these cookies our website would not function properly.
Required cookies are necessary to operate the Service, so you cannot opt out of them.
Functional
Functional cookies allow us to remember information you have entered or preferences you select. These cookies allow you to optimize your use of the Service.
You can use your browser settings to opt out of functionality cookies. Kindly note that opting out may affect the functionality of the Service for you.
Performance
These cookies collect data about how end-users use the Services. These cookies do  not collect information that individually identifies end-users. The data  these cookies collect is anonymous (i.e. it cannot be used to identify you  and does not contain personal information such as your name and email  address), and it is only used for statistical purposes to improve the Service.
 
We may also have third party service providers help us track and analyze  usage and volume statistical information from individuals who use the  Service.
You can use your browser settings to opt out of performance cookies.
Third party service providers that currently place performance cookies include:
Google  Analytics
 
We use Google Analytics to help analyze your use of the Service in order to  improve our existing products with new features and to develop new products  and to create new models and algorithms through machine learning.
 
Privacy Policy
Terms of Service
For  information on how to opt-out of tracking technologies from Google Analytics, click here
Facebook Pixel
We use Facebook pixel to track visitors as they interact with our business both on Facebook and Instagram. For example ,if you visited our Websites through a Facebook advertisement, Facebook pixel may be triggered and may deliver personalised ads regarding our Websites and services to you via their platforms.

Privacy and data use business hub (facebook.com)
For information on how to manage your Facebook ad settings, click here.

We allow third parties identified above to drop cookies or similar technologies, we have no control over those technologies or the data generated. Please refer to the third party's privacy policy for information on what information they collect and how they use it.

5. Refusing or deleting Cookies. 
Most internet browsers are set up by default to accept cookies. However, if you want to refuse or delete them (or similar technologies) please refer to the help and support area on your browser for instructions on how to block or delete cookies (for example: Internet Explorer, Google Chrome, Mozilla Firefox and Safari). Please note you may not be able to take advantage of all the features of our Websites, including certain personalised features, if you delete or refuse cookies.

6. Mobile Opt-out.

If you access our Websites through mobile devices, you can enable a "do not track" feature so as to control interest-based advertising on an iOS or Android mobile device in the privacy section of your Settings on iOS or via advertising preferences on Android devices (e.g. in Google Settings). This will not prevent the display of advertisements but will mean that they will no longer be personalised to your interests.

7. Changes to our uses of Cookies.

If we change anything important about this Cookies Policy, we will notify you through a pop-up on our Websites for a reasonable length of time prior to and following the change.

8.Contact Us. 
If you have any feedback or issues in relation to your personal data, or about this Cookies Policy, you may contact our Data Protection Officer at:

Email : legal@trustana.com   
When you contact us, we may require that you submit certain forms or provide certain information, including verification of your identity, before we are able to respond.